How to refund your purchase:
If you're unsatisfied with your order, please reach out to us via Email with your order number and we will reply to you with the details of the return process. After, you'll receive a full refund of the cost.
We will easily accept returns that follow this criteria:
- Return is requested within 30 days from the date of delivery.
- Your order must be undamaged and unused.
- All product pieces and packaging are returned as delivered.
With any questions or concerns, don't hesitate to contact us! GladScentCo@gmail.com
- Return request is raised within 30 days from the date of delivery, we will not accept refunds after this point of time.
- Your order must be undamaged and unused. All tags and original packaging must be intact and should be sent along with the products.
- Product should return to us in a sellable condition.
- Kindly note that during promotions, specific rules apply and freebies or any discounts will not apply.
DELAY IN RECEIVING THE ORDER
If you don't receive your product at the time you'd expected, we recommend reaching out to us by Email for assistance. We will take care of any problems that you may run into at the earliest possible!
- If this were to happen. We can cancel your order and process your refund.
- Refund will be made in the exact way it was received.